Terms of service

Terms of Service

Welcome to OTHERWORLD™. By browsing or purchasing from our store, you agree to the terms below. Please read them carefully AS they explain how our products can and can't be used.

1. About our products

OTHERWORLD™ sells digital brandworld kits, which may include logo files, website templates, social media templates, email templates, and style guides. All products are delivered digitally. Nothing is physically shipped.

2. Your purchase

When you complete a purchase, you're buying a licence to use the digital files we provide. You own your copy of the files and can use them to build and run your own business and brand. You do not own the underlying design rights, and the licence is for your use only.

3. What you can do

You may use your purchased brandworld to create and operate your own business — across your website, social media, marketing materials, packaging, and anywhere else your brand lives. You may customise and adapt the files to suit your needs.

4. What you can't do

You may not resell, redistribute, share, sublicense, or give away the files (whether in original or modified form) to any third party. You may not claim the original designs as your own to sell as templates, kits, or design assets. In short: the brandworld is for building your business, not for reselling as a product.

5. Delivery

Digital files are delivered via the method specified at checkout or in your confirmation. It's your responsibility to provide accurate contact details so we can deliver your purchase. If you haven't received your files, please contact us as soon as possible and we'll make sure you get them.

6. Refunds

Due to the digital nature of our products, all sales are final and we're unable to offer refunds or returns. If you experience any issues with your purchase, please reach out — we're here to help. (See our full Refund & Return Policy for details.)

7. Intellectual property

All designs, templates, graphics, and content created by OTHERWORLD™ remain our intellectual property. Your purchase grants you a licence to use them as described above, but does not transfer ownership of the original creative work.

8. Accuracy and changes

We do our best to describe our products accurately, but colours, layouts, and details may appear slightly different across devices and screens. We reserve the right to update our products, pricing, and these terms at any time.

9. Limitation of liability

Our products are provided "as is." While we put real care into everything we create, we can't guarantee specific results for your business. OTHERWORLD™ is not liable for any loss or damage arising from your use of our products, to the fullest extent permitted by law.

10. Contact

Questions about these terms? Get in touch at hello@itsotherworld.com — we're happy to help.